Reimbursement policy

What should you do if the product is not compliant upon delivery?  ?

We thank you for contacting us using the form “  contact  » and explaining exactly the reason for your complaint. Our customer service will contact you as soon as possible.

 

Returns & Refunds

Your order does not suit you  ?

You can return one or more items for a refund or exchange within 14 days from the day you received your order. The items you wish to return must be packaged in their original packaging with their labels.

Exclusion: In accordance with the provisions of Article L.221-28 of the Consumer Code, the Customer does not have any right of withdrawal with regard to products made to order or which are personalized.

 

When will I receive my refund?  ?

Your request will be processed once your package is received. You will receive your refund directly into your bank account or PayPal account.