Reimbursement policy
RETURNS & REFUNDS
What should you do if the product is not compliant upon delivery? ?
We thank you for contacting us using the form “ contact » and explaining exactly the reason for your complaint. Our customer service will contact you as soon as possible.
Returns & Refunds
Your order does not suit you ?
You can return one or more items for a refund or exchange within 14 days from the day you received your order. The items you wish to return must be packaged in their original packaging with their labels.
Exclusion: In accordance with the provisions of Article L.221-28 of the Consumer Code, the Customer does not have any right of withdrawal with regard to products made to order or which are personalized.
When will I receive my refund? ?
Your request will be processed once your package is received. You will receive your refund directly into your bank account or PayPal account.